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CooperVision® Biofinity® Contacts FAQ
Do I need a valid prescription to order Biofinity® CooperVision contact lenses?
Yes, a valid and unexpired contact lens prescription is required to purchase Biofinity CooperVision lenses. This ensures you receive the correct lenses for your eyes and a proper fit.
What makes Biofinity lenses unique?
Biofinity contact lenses are made with CooperVision's Aquaform Technology, which allows 100% of the oxygen your eyes need to reach them for optimal eye health. They also provide premium comfort throughout the day.
What types of Biofinity lenses do you offer?
We offer a wide range of Biofinity contact lenses to suit different vision needs and lifestyles:
- Biofinity: Ideal for those with dry eyes or active lifestyles, providing exceptional comfort and breathability.
- Biofinity Energys: Designed to help with eye tiredness and dryness associated with digital device use, these lenses feature Digital Zone Optics® technology.
- Biofinity Toric: Developed for those with astigmatism, these lenses offer stable vision and comfort.
- Biofinity Multifocal: Designed for those with presbyopia, these lenses provide clear vision at all distances.
- Biofinity Toric Multifocal: Suitable for those with both astigmatism and presbyopia, offering clear, stable vision at all distances.
- Biofinity XR: Ideal for those with extended range prescriptions, these lenses cater to a wider range of vision correction needs.
- Biofinity XR Toric: Designed for those with both extended range prescriptions and astigmatism.
How long can I wear Biofinity lenses?
Biofinity lenses are designed for daily wear or extended wear up to 6 nights/7 days, as recommended by your eye care professional based on your individual needs.
What is the replacement schedule for Biofinity lenses?
Biofinity lenses are monthly replacement lenses. They should be replaced every month or as directed by your eye care provider.
Can I use my vision insurance, HSA, or FSA to purchase Biofinity lenses?
Yes, you can use your vision insurance, Health Savings Account (HSA), or Flexible Spending Account (FSA) to cover the cost of Biofinity contact lenses. HSA/FSA receipts are available for download once your order ships.
Where do you ship Biofinity lenses, and how long does delivery take?
We ship Biofinity lenses to addresses within the US and its territories. Delivery times vary based on your selected shipping method (standard, expedited, or next-day) and prescription verification, which can take up to 1 business day. Read more about our shipping policy here.
What is your return policy for Biofinity lenses?
Unopened Biofinity lenses in their original packaging can be returned within 14 days of receipt for a refund, minus a small restocking fee. If you received the wrong lenses or have defective lenses, we'll exchange them at no cost within 14 days of receipt. For more information on returns and exchanges, including how to start the process, please refer to our return policy.
Canada