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Bausch + Lomb® Biotrue® ONEday FAQ
Are Biotrue® ONEday contact lenses available for astigmatism and presbyopia?
Yes, we offer Biotrue® ONEday for Astigmatism, designed for those with astigmatism, and Biotrue® ONEday for Presbyopia, catering to those with age-related vision changes. We also provide Biotrue® ONEday spherical lenses for nearsightedness and farsightedness.
What is the main advantage of Biotrue® ONEday contact lenses?
Biotrue® ONEday lenses are made with HyperGel™ material, which closely mimics the eye's natural tears. This innovative material helps maintain moisture and provides exceptional comfort throughout the day.
Can I purchase Biotrue® ONEday lenses without a prescription?
No, a valid and up-to-date contact lens prescription is mandatory when ordering Biotrue® ONEday lenses. This requirement ensures that you receive the most suitable lenses for your eyes and vision needs.
How often should I replace my Biotrue® ONEday lenses?
As the name suggests, Biotrue® ONEday lenses are daily disposable contacts. You should discard them after each use and start with a fresh pair the next day. This replacement schedule promotes optimal eye health and comfort.
What is your policy on returning Biotrue® ONEday lenses?
At Zenni, we accept returns of unopened Biotrue® ONEday lenses within 14 days of delivery. You'll receive a refund minus a small restocking charge. For defective or incorrect lenses, we offer free exchanges within 14 days of receipt. You can visit our returns page for more details on the return process.
Do you ship Biotrue® ONEday lenses internationally?
Currently, we only ship Biotrue® ONEday lenses within the United States and its territories. Delivery times may vary depending on your chosen shipping method and the time required for prescription verification, which typically takes up to 1 business day.
Can I use my FSA/HSA benefits or insurance to pay for Biotrue® ONEday lenses at Zenni?
Yes, you can use your Flexible Spending Account (FSA), Health Savings Account (HSA), or vision insurance to purchase Biotrue® ONEday lenses with us! After your order ships, you can download an FSA/HSA receipt for reimbursement purposes.
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